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Thu September 02 2010

USA & Canada > Service and Support > Downloads

RMA Requests

In the unlikely event that you need to return an IGEL Thin Client during the initial warranty period.

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Warranty Registration

Every IGEL thin client has a 2-year warranty as standard, but you can continue to protect your thin client investment with an IGEL extended warranty.

Application form »

IGEL News

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IGEL Downloads

IGEL Universal Desktop Firmware

Find the latest firmware downloads for your IGEL Universal Desktop:

If you are not sure of your IGEL model or if you need further assistance, please initially contact your IGEL Reseller »

IGEL Firmware Archive

Firmware for IGEL devices; Smart, Compact, Winestra, Premium, Elegance, PanaVeo and ProScribe are available here:

Firmware Archive »

IGEL Universal Management Suite (UMS)

Every IGEL Universal Desktop thin client is bundled with the full version of our IGEL Universal Management Suite. Here you can download the full version, individual components or just the latest upgrades:

Important information before installation!

Before you install Universal Management Suite, please refer to the Manual
Universal Desktop User Guide - Microsoft Windows Embedded Standard » IGEL Universal Management Suite comes with an integrated Java database as a database is required. Additionally it also supports many other 3rd party databases like SAPDB, Microsoft SQL Server, Oracle or IBM DB/2.

User Guides and Manuals

Here you can find the latest Guides and Manuals for our IGEL Universal Desktops, IGEL Universal Management Suite, plus the Evaluation Brochure and Quick Setup Guide:

IGEL Evaluation Brochure (PDF) »

IGEL Quick Setup Guide (PDF) »

Quick Setup Guide IGEL one (PDF) »