The Auto Club Group (ACG), the second largest AAA club in North America, serves more than 9 million members across 11 states and two U.S. territories. Its remote workers in this widespread territory were working with laptop computers that were inefficient and time consuming. Accessing their desktops and applications was taking too long and security was less than optimum. To improve operations ACG had begun a virtual desktop infrastructure (VDI) rollout leveraging Citrix XenDesktop. In doing so the ACG team needed to simplify management of its laptop computers and chose IGEL to virtualize its mobile environment. Using IGEL’s Universal Desktop Converter (UDC) the team converted existing laptops into IGEL Linux OS-powered endpoint devices, managed by IGEL’s Universal Management Suite.
IGEL designated the Auto Club as an IT Baller finalist because James McVicar and his team have demonstrated the IT Baller passion to reduce capital expenditures by refreshing existing hardware equipment, to increase time-to-value and to improve security via IGEL’s highly secure Linux OS. In a very customer-centric business, the Auto Club remote workers have stepped up their own productivity and customer response with IGEL’s endpoint devices.
“In less than 24 hours we were able to stand up a server, launch the IGEL Universal Management Suite console, and begin managing our fleet of remote endpoint devices. It was that simple.”
~ James McVicar, IT Architect, The Auto Club Group
Learn more about The Auto Club Group’s use of IGEL in this video: https://it-baller.com/the-auto-club-group. Then VOTE by December 18thfor your favorite IT Baller testimonial finalist by clicking here. The winner will be awarded $20,000.